Digital transformation in the sector was accelerated by the pandemic and the requirement to switch to remote working overnight exemplified how effective it can be with the right tools.
You may have heard the term ‘digital transformation’ and thought ‘Why would my company need to transform digitally?’ Terms like ‘compliant’, ‘data breach’, and ‘GDPR’ may have made you reluctant to move your data online.
It is vital for organisations in the homelessness sector to have up to date customer information, so that staff can reach people in need. With the ever-changing funding landscape, it’s also vital that not-for-profits can demonstrate their impact.
Gary Clarke from Trident Reach said:
“One of the biggest challenges for many homelessness charities is making sure we can have access to our customers’ information. Using In-Form means we have access to real-time data.”
With the huge change in work practices, organisations have depended on technology to function. Within our sector, many people were worried about having access to data about their clients. In-Form gives employees access to all the information they need – up to date, at their fingertips, and without fear of data breach.
Gary said:
“With the use of In-Form, we’re able to update the systems in real time, making it easier for everyone to work collaboratively, as if being in the office.”
It’s also key for organisations to have a way for colleagues to support one another, now we’re all working remotely, from home, and away from the usual office structure.
In-Form offers an in-built chat function, so colleagues can keep in touch.
Jo Green from Spurgeons Cildren’s Charity said:
“Support from peers is very important, and In-Form made this a lot easier.”
Digital transformation the right way
There is no one right way to handle your digital transformation, but In-Form can help your organisation, your staff, and your clients. You know your organisation’s culture better than anyone, but we can help you find ways to communicate with staff, and make your workplace more efficient.
We’ve been in the homelessness sector since 1999. We are always working on new features to help our customers support people. We are proud of the In-Form community we have built over the years, and we are proud of the way our customers have adapted during this time. The endurance and resilience of the homelessness sector is remarkable, and it makes us proud to know that our system has made a difference to organisations.
If you’d like to find out more about how In-Form can transform your organisation get in touch today.
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