In-Form Housing
In-Form Housing is the complete solution for social and supported housing providers seeking a flexible, scalable, single solution to manage your housing portfolio, compliance, and tenant services with ease.
About In-Form Housing
In-Form Housing gives you the flexibility to tailor the system to your organisation’s needs, whether you manage a single housing project or a large portfolio of properties. Explore the features and benefits below to see how In-Form Housing can transform your property management, compliance and maintenance.
Customised for Your Housing Needs
In-Form Housing is designed to fit the unique requirements of social and supported housing providers. Whether you manage a single housing project or a large portfolio, the system is fully adaptable to support your organisation’s recording and reporting needs and processes.
Smarter Compliance & Maintenance
Stay ahead of safety checks, repairs, and maintenance with automated scheduling and reminders. From gas safety and fire risk assessments to asset management and planned refurbishments, In-Form Housing ensures you meet regulatory requirements while maintaining high-quality homes for your tenants.
Expert Support You Can Trust
With a dedicated UK-based support team, help is always on hand. Whether you need technical assistance, system guidance, or advice on customising your setup, our team is available Monday to Friday, 9am – 5pm, ensuring you get the most out of In-Form Housing.
And more features
Whether you are an existing In-Form customer looking to upgrade or a housing provider seeking a standalone solution, In-Form Housing offers the tools you need to streamline operations, ensure compliance, and improve tenant satisfaction.
Click on the features to find out more
Locations and Assets
Maintain records for all property types and keep track of housing stock.
Features
Buildings
Flats
Rooms and Spaces
Assets
Asset Associations
Occupancy and Rent recording
Record occupancy and rent details to monitor tenancy status, manage income streams, and ensure transparency across all housing services.
Features
Units
Occupancies and Voids
Occupancy Agreements
Occupancy Agreement Extensions
Rent Schedules and Stream Charges
Transactions and payments
VAT Information records
Nights
Repairs and Maintenance
Track housing stock and related activities by recording planned and responsive maintenance to ensure safe, well-maintained, and regulation-compliant homes.
Features
Property Checks
Work Order Tasks
Work Orders
Maintenance Issues
Compliance
Track housing stock compliance by recording and monitoring regulatory requirements, inspections, and certifications to ensure homes meet all relevant safety and legal standards.
Features
Compliance
Compliance Requirements
Compliance Results
Compliance Statuses
Unit Compliance
Work Order Tasks
Tenant Satisfaction Measures (TSMs)
Capture Tenant Satisfaction Measures to monitor service quality, address concerns, and continually improve the tenant experience across all housing provisions.
Features
Tenant Satisfaction Measure Surveys
Tenant Satisfaction Measures suite of reports
Automation
Features
Work Order Tasks - updating of the Due date, Stage and Status.
Maintaining correct Work Order status from associated Work Order Tasks
Custom automation to meet your processes
Reports and Dashboards
Gain real-time insights into Tenant Satisfaction Measures, compliance status, voids and occupancies, and rent and arrears, supporting informed decisions and demonstrating performance accountability.
Features
Tenant Satisfaction Measures (TSMs)
Compliance reports and dashboards
Void and occupancies
Rent and arrears
Compliance and property checks
Asset management
Planned maintenance and status
MyIn-Form
A customer portal to allow clients to view their information and submit repair requests.
Features
MyDetails
Allows Clients to see personal data saved about them
MyRepairs
Allows Clients to raise maintenance requests at their address
A customer portal to allow clients to view their information and submit repair requests.
Annual pricing from :
£1,000
Ongoing fees:
Annual support fee based on your organisation’s annual rental turnover @ 0.2%
Licence fees apply per staff user on an annual basis to access In-Form Housing. Contact our team to find out more about pricing for your organisation.
Set-up from :
£8,050
Denise Carey
Home Bermuda
We are able to track each of our properties and the rents we are collecting for each bed. It is fantastic, we are able to run a report on a client in real time and can easily report on how many nights a person has been in. We can track each bed and identify when we have beds available.
Paul Hale
1625 Independent People
All our operations staff use it, all support staff, all our housing staff, our rents team, our maintenance team, managers. One hundred per cent of our young people benefit from the new system.
Book a Demo
Our team would be happy to arrange a no obligation demo of the system for you, so you can see how In-Form can help transform client management in your organisation.
In-Form is a Cloud based application
Built on the Salesforce platform and hosted in the cloud, you can access In-Form safely on the go from any device. In-Form is secure and scalable, for organisations of all sizes.