The UK's leading client relationship and service management solution.

Developed by Homeless Link.

In-Form's Rent and Property Management Module

With In-Form's Rent and Property Management module you'll be able to manage your services easily whilst maintaining better relationships with tenants, service providers, and contractors.

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In-Form webinars and training

New to In-Form, have been using In-Form for some time, or just want to see what In-Form can do? We have a range of training and demo webinars available.

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Secure, reliable, scalable

In-Form is a secure, easy to use, and scaleable case relationship and service management solution.

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Increased efficiency
Track outcomes quickly and effectively, allowing you to build stronger relationships with clients and increase your impact.

Cloud-based
Built on the Salesforce platform and hosted in the cloud, you can access In-Form safely on the go from any device.

20 years' experience
We have over 20 years’ unrivalled experience in building and implementing case management solutions for non-profits.

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In-Form works

In-Form is the complete client relationship and service management solution. Watch our short video to see how it works.

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In-Form is a Salesforce application.
Salesforce is a cloud-based customer relationship management (CRM) system. In-Form is an application built by Homeless Link on the Salesforce platform.

We’re on the G-Cloud 13 Framework and our service type is Cloud Software.

We're a Cyber Essentials certified organisation. This Government backed scheme shows we are protected against the most common cyber attacks.

Partnerships

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What our clients say:

Working with the team at Homeless Link, they put themselves in our shoes and helped us to get the most out of In-Form.

Trident Reach

I can manage my caseload much more efficiently and cut down on the amount of time spent at the computer in order to focus on client interaction.

Impakt Housing & Support

In-Form has been great beginning to end, I’ve found them flexible, supportive, and responsive. The system is easy to use and meets our needs, and 95% of staff are confident with the system. I would advise anyone who is considering In-Form to go for it.

Glassdoor

It is great to equip our front-line teams with a system that will make their jobs more productive, keep information safe in one place and allow customers to view their progress at the touch of a button

Stonewater

Latest news

Blog: November 24, 2023

Get to know Sessions & Actions

Sessions & Actions is one of In-Form’s most popular features – but how well do you know it?

News: October 31, 2023

We're recruiting a Customer Success & Renewals Manager

Join us and support In-Form’s customer success activities and to lead on the renewal and management of all In-Form customers’ licences and contracts.

News: November 1, 2023

Don't miss out - the power of In-Form Safeguarding is waiting for you

Join our webinar to see the features of In-Form Safeguarding and how it can empower your organisation to level up its safeguarding processes.

Blog: October 2, 2023

Salesforce-only online forms

Online forms are the perfect way to collect data and seamlessly import it into your In-Form system.

News: August 23, 2023

Don't miss the Rent Module webinar this September!

Join us as we take a tour of the In-Form Rent module to see how it can increase revenue and save you time when dealing with properties and income.

Blog: August 11, 2023

Generating documents is easy with In-Form

In-Form has a built-in document generator that allows you to easily create important documents from within In-Form that can be sent to clients, partners, or other services.

Blog: July 25, 2023

Thank you for joining us

It's been two months since Transforming Case Management 2023, so we thought it was a good time to reflect.

News: August 1, 2023

New In-Form training session coming soon!

Join us for an introductory training session on In-Form, designed for new users.

News: July 21, 2023

Don't miss the 'Discover In-Form' webinar this September

On 12th September you can join the team to find out more about In-Form's features and how they can benefit your organisation.

News: June 29, 2023

New updates to In-Form that benefit our Welsh customers and those delivering in Wales

We’re pleased to announce we have made some updates to In-Form, as a result of changes to Welsh housing law and funding, to help our customers better support the people they are working with.…

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Homeless Link is committed to Equalities, Diversity and Inclusion. We agree that we must recognise and value difference and recognise and redress inequality and disadvantage. Please click here to read our EDI statement in full.