The UK's leading client relationship and service management solution. 

Developed by Homeless Link.

Try it for free

In-Form's Rent and Property Management Module 

With In-Form's Rent and Property Management module you'll be able to manage your services easily whilst maintaining better relationships with tenants, service providers, and contractors.

Watch a demo

In-Form webinars and training 

New to In-Form, have been using In-Form for some time, or just want to see what In-Form can do? We have a range of training and demo webinars available. 

View training 

Secure, reliable, scalable

In-Form is a secure, easy to use, and scaleable case relationship and service management solution.


Increased efficiency

Increased efficiency
Better support the people you work with, and track outcomes quickly and effectively, allowing you to build stronger relationships with clients and increase your impact.


Built on the Salesforce platform and hosted in the cloud, you can access In-Form safely on the go from any device.

20 years' experience

20 years' experience
We have over 20 years’ unrivalled experience in building and implementing case management solutions for non-profits. However many people you work with, you can support them better with In-Form.

See how
In-Form works

In-Form is the complete client relationship and service management solution. Watch our short video to see how it works.



In-Form is a Salesforce application.
Salesforce is a cloud-based customer relationship management (CRM) system. In-Form is an application built by Homeless Link on the Salesforce platform.


We’re on the G-Cloud 12 Framework and our service type is Cloud Software.


Try In-Form for free

What our clients say:

Working with the team at Homeless Link, they put themselves in our shoes and helped us to get the most out of In-Form.
Trident Reach
I can manage my caseload much more efficiently and cut down on the amount of time spent at the computer in order to focus on client interaction.
Impakt Housing & Support
In-Form has been great beginning to end, I’ve found them flexible, supportive, and responsive. The system is easy to use and meets our needs, and 95% of staff are confident with the system. I would advise anyone who is considering In-Form to go for it.
It is great to equip our front-line teams with a system that will make their jobs more productive, keep information safe in one place and allow customers to view their progress at the touch of a button

Latest news

News: May 5, 2022

Conference sessions released – book now

We're thrilled to say that we have now released our sessions for the conference and we’re excited to share with you our packed schedule!

Blog: August 12, 2021

Homeless Link at the Third Sector Awards

We’re always proud of the work we do at Homeless Link. We have a great network of members a range of amazing programmes, and we get a kick every day out of knowing that we are making a…

Blog: July 30, 2021

What is the difference between In-Form Enterprise and In-Form Essential?

We’re often asked the difference between In-Form Enterprise and In-Form Essential and what version of In-Form would suit different organisations.

Blog: May 24, 2021

A message from In-Form's deputy CEO, Matt Harrison

Four reasons why we produce In-Form.

Blog: April 30, 2021

The five steps to setting up your In-Form system (and we’re with you every step of the way)

When you decide to invest in In-Form, we make it our business to see you through every step.

Blog: March 31, 2021

All you need to know about In-Form's new Housing First Module

Find out how In-Form became world leaders developing the Housing First Module, and how you can use it.

Blog: January 28, 2021

What Does In-Form's Rent and Property Management Module Do?

We're often asked the questions 'what can In-Form's Rent and Property Management Module do, and how can it help us?' View our latest blog to see why we developed this module, how we’ve…

Blog: December 10, 2020

Good news for all users of In-Form Community Edition

If you use the Community Edition of In-Form, then we’ve got some good news for you. In January we’re going to be upgrading to a new and improved version. It’s packed full of features designed…

Blog: November 30, 2020

How to digitally transform your organisation during a pandemic

You may have heard the term ‘digital transformation’ and thought 'Why would my company need to transform digitally?' Terms like 'compliant’, ‘data breach’, and ‘GDPR' may have made you…

Past event: February 27, 2020

In-Form annual conference 2020

A look back on our conference from 2020.