The UK's leading client relationship and case management solution

Developed by Homeless Link.

Try it for free

In-Form's Rent and Property Management Module 

With In-Form's Rent and Property Management module you'll be able to manage your services easily whilst maintaining better relationships with tenants, service providers and contractors.

Watch Video.

Secure, reliable, scalable

In-Form is a secure, easy to use and scaleable case relationship and service management solution.


Increased efficiency

Increased efficiency
Support the people you work with better and track outcomes quickly and effectively, allowing you to build stronger relationships with clients and increase your impact.


Built on the Salesforce platform and hosted in the cloud, you can access In-Form safely on the go from any device.

20 years' experience

20 years' experience
We have over 20 years’ unrivalled experience in building and implementing case management solutions for non-profits. However many people you work with, you can support them better with In-Form.

See how
In-Form works

In-Form is the complete client relationship and service management solution. Watch our short video to see how it works.



In-Form is a Salesforce application.
Salesforce is a cloud-based customer relationship management (CRM) system. In-Form is an application built by Homeless Link on the Salesforce platform.


We’re on the G-Cloud 12 Framework and our service type is Cloud Software.


At a glance


When planning support for clients, In-Form will keep you on track every step of the way with:


  • Email alerts
  • Approval processes
  • Dashboards
  • Reports


You can set up automated alerts at critical points to alert staff of client developments.

In-Form keeps all the service information you need in one place including:


  • Location maps
  • Properties
  • Tenancies
  • Rents and rent schedules
  • Charges
  • Health and safety checks
  • Maintenance jobs and repairs


Connecting your clients with the services they need is simple. The solution can also be used for managing safeguarding, incidents, accidents, compliments and complaints.

Reporting made easy

Create and share reports instantly
At the click of a button, you can customise the visualisation of each report based on your organisation’s needs. Reports are created in real-time, so you can monitor results and respond immediately.


Reporting made easy

What our clients say:

I thought you'd like to know how overwhelmingly positive the response has been from our users to their initial experience of working with In-Form.
YMCA Downslink
I can manage my caseload much more efficiently and cut down on the amount of time spent at the computer in order to focus on client interaction.
YMCA Bedfordshire
Brilliant trainer - very informative- and patient with us. Able to answer all questions. Thank you!
The Basement Project

Latest news

Blog: December 10, 2020

Good news for all users of In-Form Community Edition

If you use the Community Edition of In-Form, then we’ve got some good news for you. In January we’re going to be upgrading to a new and improved version. It’s packed full of features designed…

Blog: November 30, 2020

How to digitally transform your organisation during a pandemic

You may have heard the term ‘digital transformation’ and thought 'Why would my company need to transform digitally?' Terms like 'compliant’, ‘data breach’, and ‘GDPR' may have made you…

Past event: February 27, 2020

In-Form annual conference 2020

A look back on our conference from 2020.

Try In-Form for free