About us
In-Form is unique. Our team of experts have been supporting non-profits by building case management solutions that are right for them, since 1999. Find out more below about the organisation behind the UK’s leading homelessness client relationship management system.
About In-Form
We used our years of experience of client recording for charities to create something unique. In-Form adapts and grows by listening to customers and developing our solution with their best interests at heart.
We’ve provided high quality case management solutions for a wide range of non-profit organisations, helping them to improve their processes, resulting in more staff time being dedicated to supporting clients.
About Homeless Link
Homeless Link is the national membership charity for organisations working directly with people who become homeless in England. We work to make services better and campaign for policy change that will help end homelessness.
Our social enterprise supports the homelessness sector through specialised software (such as In-Form), engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.
In-Form is a Cloud based application
Built on the Salesforce platform and hosted in the cloud, you can access In-Form safely on the go from any device. In-Form is secure and scalable, for organisations of all sizes.
Meet the senior management team
The senior management team work with the board to define and deliver our strategy and the work we do in each specialist team. They also represent the organisation externally, maintaining and developing our profile with the public, government and in the media.
Rick Henderson
Chief Executive of Homeless Link
Matt Harrison
Deputy Chief Executive of Homeless Link
Nick Leary
Director of In-Form
Meet the business development team
The business development team will help you to find the solution that’s right for your organisation.
Cainan Loubon
In-Form Head of Sales
Rowena Bisnath
In-Form Business Development Manager
Kam Chauhan
In-Form Marketing Manager
Lauren Ashman
In-Form Finance Officer
Amber Land
In-Form Marketing Manager
Meet the customer success team
Our dedicated In-Form customer success team is here to help you get full value from your system. The team guides user onboarding, product adoption, training, system reviews and renewals.
Matthew Smitheman
Head of In-Form Customer Success
Elaine Bundy
Senior Consultant
Karen Haigh
In-Form Training Manager
Stephanie Guirten
Lead Consultant and Trainer
Noel Garvey
In-Form Customer Success Manager
Helen Duong
In-Form Business Support Officer
Meet the technical team
Our team of Salesforce certified consultants manage In-Form system builds and our support desk, and provide technical support for our existing In-Form users. The team also help build new In-Form systems and solutions for your organisation’s needs.
Matt Anderson
Developer
Darryl Hopper
Developer
Esme Shanley
Project Manager
Thomas Strathearn
Lead Consultant
Matty Bell
Senior Consultant
Insha Syed
Head of In-Form Consultancy
Zoe Boulter
Consultant
Ffion Harris
Product Manager
Daniel Broderick
Senior Consultant
Maria Castro
Consultant
Alisa Ardini
In-Form Head of Delivery
Shiv Kumar
In-Form Head of Support
Olivia Cannon
Head of In-Form Product
Amy Brooke
Developer
David Cousins
Software Tester
Raja Majjiga
Developer
Gail Treves-Brown
Product Technical Specialist and Developer
David Simmons
Lead Consultant
Lee Watts
Product Owner
Will Lewis
Engineering Lead
George Langdon
Technical Architect
Ross Gipson
Lead Tester
Nicola Gibba
Senior Consultant and Internal Training Lead
Rafiqul Islam
Senior Consultant
Samantha Leonard
Support Manager
Karina Maitland
Support Manager
Fiona Murchinson
Technical Lead
Liam Moran
Release Manager
Jitka O'Brien
Senior Consultant
Niharika Raman
Lead Consultant
Jon Timms
Support Manager
Parvez Ahmed
Consultant
Julija Petrova
Consultant
Neil Sweetman
Consultant
Adam Walsh
Lead Consultant
Book a Demo
Our team would be happy to arrange a no obligation demo of the system for you, so you can see how In-Form can help transform client management in your organisation.
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