What is MFA?
MFA is a security measure that requires two means of authentication to login to your In-Form account.
How does MFA work?
MFA requires two methods of authentication. These are called authentication ‘keys’ or ‘tokens’. For In-Form, this will be your usual password and then a code that is automatically generated by an app on your phone called Salesforce Authenticator (desktop version also available, called WinAuth).
So, once you have set MFA up, you will login with your password and then enter a six-digit code that will be automatically generated for you by your new Salesforce Authenticator App (or WinAuth for desktop users).
Why is MFA important?
MFA makes your In-Form system more secure. By requiring a password and a code, the system can be sure it is you trying to login to your account.
We know how important your client data is to you and without MFA you are leaving it more vulnerable to cyber attacks.
What does this mean for me?
Every user who logs into In-Form is required to setup and use MFA in order to be able to access your account.
You should also only have one account per user.
How do I do it?
We have created a how-to guide for you.
How do I set it up?
We have created a how-to guide for you.
What do I need to get started with MFA?
Before you start, make sure you:
- can download apps onto your phone, or programs onto your computer without requiring permissions
- have your own account that only you login to In-Form with
- are using Google Chrome or Firefox as your internet browser to access In-Form
What do I need to setup MFA?
Before you start, make sure you:
- can download apps onto your phone, or programs onto your computer without requiring permissions
- have your own account that only you login to In-Form with
- are using Google Chrome or Firefox as your internet browser to access In-Form
What if I share a user account?
If you currently share an account to login to In-Form, you won’t be able to do this going forwards. MFA requires separate logins for each user so it can ensure the correct person is logging in to the system.
What if I don’t have a work phone or a mobile I can use?
You can use WinAuth instead. It’s a web-based system. There’s information in our how-to guide on both the app and WinAuth.
