We have expert non-for-profit knowledge and an innovative team backed up by the Salesforce cloud platform to help you focus on supporting those who matter most.

Services to bring you success

Services to bring you success

We’ve been implementing client relationship and case management solutions for our members since 1999. Our dedicated team are experts in the product and sectors we work in. Whether you require one-time advice or are looking for a long-term partner to assess and develop your organisation, we can help.


Our specialists can come to you or offer remote consultancy on In-Form or any Salesforce system.

Some of the services we offer:

Project management

Project management:
We can handle projects of all sizes and work alongside industry-leading third parties, to ensure all your requirements are met.

Hassle-free end-to-end

Hassle-free end-to-end:
End-to-end implementation of In-Form client management solution and integration with third-party apps.


Customised development of both new and existing In-Form solutions.

Fairly priced

Fairly priced:
Fairly priced for value, paired with excellent service for those in the non-profit sector.

Tailored to you

Tailored to you:
Training and long-term support tailored to suit
your organisation.


Using Salesforce to assist with fundraising, HR, finance and programme management.

Training and ongoing support

Training and ongoing support

We deliver bespoke training and provide on-going support to your organisation, to maximise success in line with your unique needs. Training can be held at Homeless Link’s office in central London, online or on-site – providing a solution that works for you.


Plus, our first-rate help desk can offer long-term support.

The voice of the homelessness sector

The voice of the homelessness sector

Originally developed for the homeless sector, In-Form has adapted and grown, providing high quality case management for a wide range of non-profit organisations. We have over 200 organisations and 15,000+ users using In-Form across the UK
We’ve helped hundreds of organisations to improve their processes resulting in staff resources being saved. Because of In-Form, Homeless Link can dedicate more resources to helping its member charities move towards ending homelessness.


For more information