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Blog: July 25, 2023

It's been two months since our Transforming Case Management 2023: In-Form Conference and we thought it would be good to reflect on the day. 

The day

The day consisted of 23 sessions with 21 speakers including the In-Form team, Matt Harrison (Deputy Chief Executive of Homeless Link), Fiona Colley (Director of Social Change, Homeless Link), Rob Payne (HOPE Worldwide), Amanda Croome (Caritas Salford), Liam Hailwood (Liverpool City Region Combined Authority).


We also saw sessions from our Homeless Link colleagues with Lucy Horitz and Laura Millward running The Leader In You, and Sophie Boobis hosting a panel discussion to launch the a new project that will see In-Form data used to analyse health provisions for those experiencing homelessness.


Plus, we had some CPD sessions on offer and 'Ask the Admin' available too. 


What was popular

From the feedback survey, we found that the most popular sessions were Rent Module, Product Road Map, and the Reports & Dashboards masterclasses. 


What you said

It was great to see so many of our customers there and we received some great feedback about the day:


"It was really engaging. Your whole team a very knowledgeable, and personable... I particularly appreciate the time your team invested in answering questions there and then, without being directed to speak with a sales team." - Aynsley Rastofsky from Depaul UK


"The Conference was really helpful to gain a wider understanding of the Inform platform and how we can fully utilise it - from learning about the new Safeguarding updates to reporting efficiently! The team were super helpful, knowledgeable and approachable and we appreciate you taking the time to host this day."


How you felt the day went

We were pleased that 88% of delegates said they strongly agreed or agreed that the conference was engaging, and 100% said that it was useful and enjoyable. 


We wanted to provide a space for you to meet other customers too and 56% said they networked.


The day was a chance to learn about In-Form and how you can progress your system to the benefit of your organisation, and in our feedback survey we were happy to find that 89% of delegates said they learnt something new.


Thank you

We're glad so many of you enjoyed the day, we felt it had a great buzz and there were lots of great conversations had. We love meeting all of you in person so thank you for taking the time to join us at America Square. 


We're already thinking about next year's event! So keep an eye on your emails for details of Conference 2024 (if you're not part of our mailing list, sign up now). But for now, we hope to see you at another event soon! Check out what's coming up (including our October User Group). 


We have a great video of the day (thank you to those who participated!) and some photos below. 





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