Support people better with In-Form

The client relationship and case management solution from Homeless Link

Simple, intuitive, and user-friendly

In-Form Community

 

 

The first step to supporting your clients online. Our In-Form Community features are free to Homeless Link members.

 

 

 

Free*

 

Set-up: FREE

*For the first 3 users, then £25 per user pa


  • Client and casework recording
  • Standard reports and dashboards
  • Homelessness Outcomes Star
  • Needs assessment
  • Web-based: access from any browser
  • High data security
  • Mobile access from smartphones and tablets
  • Daily data backups

In-Form Essential

 

 

A complete set of tools to help you support people on every stage of their journey. Recommended for organisations with up to 15 system users.

 

 

£120 annual cost/user
 

Set-up: from £3000

 


  • Client and casework recording
  • Standard reports and dashboards
  • Homelessness Outcomes Star
  • Needs assessment
  • Web-based- access from any browser
  • High data security
  • Mobile access from smartphones and tablets
  • Daily data backups

  • Projects and services recording including bedspaces, tenancies, voids, property checks and maintenance
  • Client alerts
  • Calendars
  • Attach files/documents to any record
  • Support agencies and contacts
  • Sessions: record training/drop-ins/groups
  • Income, benefits and sanctions
  • Safeguarding, complaints, incidents,
  • accidents
  • Internal communications tool (Chatter) for team collaboration and document sharing
  • Ongoing support available
In-Form Enterprise

 

 

Scaled and tailored for your organisation, a customised solution to help you manage a wide range of services. For organisations with more than 15 system users. 

 

 

£210 annual cost/user


Set-up: from £7275
(additional cost for Rent management)


  • Client and casework recording
  • Standard reports and dashboards
  • Homelessness Outcomes Star
  • Needs assessment
  • Web-based- access from any browser
  • High data security
  • Mobile access from smartphones and tablets
  • Daily data backups

  • Projects and services recording including bedspaces, tenancies, voids, property checks and maintenance
  • Client alerts
  • Calendars
  • Attach files/documents to any record
  • Support agencies and contacts
  • Sessions: record training/drop-ins/groups
  • Income, benefits and sanctions
  • Safeguarding, complaints, incidents,
  • accidents
  • Internal communications tool (Chatter) for team collaboration and document sharing
  • Ongoing support included in licence costs

  • Rent, charges and arrears recording
  • Any Outcomes Star or custom outcomes monitoring tool
  • Custom developments
  • Third-party app integration e.g. texting, e-signatures, online referral forms
  • Task management/automation, reminders, alerts
  • Integration with MS Office
  • Integration with third party housing management and other systems
  • Client data sharing controls

Designed with client relationships at its heart:

We understand the way you work.
We've supported homeless and housing services since 1999. We’ll work with you to deliver the case management solution that will work best for your service.

 

Track individual outcomes

Track individual outcomes:
In-Form comes with the Homelessness Outcomes Star and other Stars built-in as standard. You can complete star charts during support planning sessions, recording your clients’ needs and goals and tracking their progress as you go.

Measure impact

Measure impact:
Easily create and share reports and dashboards securely across your organisation, identifying interventions that are working and any improvements needed. You’ll be able to evidence your work on demand.

Manage your service

Manage your service:
All your information is in one place, saving time with clients and removing the frustration of having to repeat their story, freeing up staff time to better support clients.

Secure and compliant platform

Secure and compliant platform:
Built on the Salesforce platform, the leading cloud-based CRM, you can trust your data is safe. You can adjust permission settings and set restrictions where needed to meet GDPR requirements.

Easy to use reporting

Easy to use reporting:
With one click reporting, you can transfer your data into any report style you choose. Check the health of outcomes achieved via data dashboards, showing real time data.

Customisation

Customisation:
Fully customise your solution, so the system reflects your business processes and terms your staff are familiar with.

Productivity platform

Productivity platform:
Integrate additional apps directly into your In-Form solution, such as texting and e-signatu

Communicate with colleagues

Communicate with colleagues:
Use our Chatter function (Internal communications tool) to communicate with staff. Notifications are received straight to your inbox and phone.

Lifetime support

Lifetime support:
Our help desk will support you long after your system has gone live. Saving you and your staff time and budget.

Mobile

Mobile:
Use In-Form on the on the go from anywhere on desktop or smart devices.

See how it works

Click on the video on the right to see how In-Form works

Request a free 30 day trial